Outsourced DPO service for Singapore SMEs

DPO support that is practical, calm, and business-friendly

Many SMEs “appoint a DPO” on paper, but there is no process. This service sets up the basics properly and keeps it maintained, so requests and incidents do not become chaos.

Suggested label on your site: “Data protection officer contact”.
Example: dpo@yourdomain.com

What you get

  • DPO contact setup wording (website + privacy notice)
  • Core PDPA pack (privacy notice + internal policy + staff checklist)
  • Request handling templates + request log tracker
  • Simple incident response checklist + one coordination call (when needed)
  • Quarterly mini review (tools / access / process)
  • Annual refresh (keep docs aligned to your actual tools)
Technical remediation (locking accounts, restoring systems, forensics) is handled by your IT team / MSP / cybersecurity vendor. This service covers coordination, documentation, and compliance support. Not legal advice.

Pricing

Starter
For SMEs who want the basics set up properly
Light-touch
Setup: $900 one-time
Monthly: $350
  • DPO contact setup wording
  • Core PDPA pack (starter version)
  • Request log + reply templates
  • Annual refresh
Ongoing
For SMEs who want it maintained (recommended)
Best value
Setup: $900 one-time
Monthly: $550
  • Everything in Starter
  • Quarterly mini review
  • Basic request handling support (within scope)
  • Simple incident checklist + 1 coordination call (when needed)
Optional add-on
Client onboarding support

When your client sends you a supplier onboarding form asking for your DPO contact, privacy policy, and how you protect personal data.

  • Draft responses (you review and approve) + one round of edits
  • You get a reusable answers pack for next time
$600 per questionnaire
Includes 1 revision round
Extra revision round: $200

FAQ

Can we keep the DPO role internal but get help?

Yes. Many SMEs designate an internal staff member but outsource the operational work, templates, and request handling process so it is actually maintained.

What is “basic request handling support”?

We help you triage requests, guide what systems to check, provide copy-paste replies, and ensure the request log is updated. Complex disputes, heavy extractions, and legal advice are excluded.

If an incident happens, do you fix it?

We coordinate the response (timeline, documentation, communications drafts). Technical containment and remediation is done by your IT team / MSP / cybersecurity vendor.

Do you provide legal advice?

No. This is operational support and good practice. If a matter needs legal interpretation, engage legal counsel.

Disclaimer: Operational support and general information only. Not legal advice.

Outsourced DPO support (SME packages)

Keep it simple: Starter if you want “done properly once”. Ongoing if you want “kept correct”.

Under Singapore’s PDPA, organisations must designate at least one Data Protection Officer (DPO) and make the DPO’s business contact information publicly available.
Reference: PDPC DPO requirement  ·  Process update: ACRA BizFile+ DPO registration update
Starter
For SMEs who want the basics set up properly....
Light-touch
Setup: $900 one-time
Monthly: $350
  • DPO contact setup wording (website / email label)
  • Core PDPA policy pack fitted to your business
  • Staff do / don’t checklist
  • Request log template + reply templates
  • Annual refresh
Ongoing
For SMEs who want it maintained (recommended)
Best value
Setup: $900 one-time
Monthly: $550
  • Everything in Starter
  • Quarterly mini review (tools / access / process)
  • Basic request handling support (within scope)
  • Incident checklist + one coordination call if needed
Optional add-ons (only when you need them)
Onboarding questionnaire support
  • When a corporate client / platform sends a long “data protection / security questionnaire”.
  • Includes a reusable standard-answers pack for future forms.
$600 per questionnaire
Includes 1 review cycle
Extra revision cycle: $200
Incident support (clear boundaries)

Our role is operational coordination and compliance support, not technical “fixing”.

  • Coordinate first-response steps: facts, timeline, owners, action checklist.
  • Help assess whether it is reportable and prepare the info needed for reporting.
  • Draft communications (PDPA / affected individuals) based on confirmed facts.
  • Maintain the incident log and post-incident improvements checklist.

Technical containment and remediation (locking access, patching, restores, forensics) is handled by the client’s it team / msp / cybersecurity vendor. Legal advice is excluded; engage legal counsel where needed.

Not sure which plan?

Book a quick setup call and we’ll recommend the right level based on your tools, team, and data handling.

Disclaimer: Operational support and general information only. Not legal advice.
Outsourced DPO support for Singapore SMEs

DPO-as-a-service that is practical, calm, and business-friendly

If your team is doing “DPO” on the side, it usually looks like this: a generic inbox, a template policy, and hope. This service gives you a clear setup, a simple routine, and a real point of contact so you can answer requests confidently.

Optional: Add a short form below if you prefer leads to submit details first.

Who this is for

Growing SMEs

You handle customer data, HR, suppliers, and marketing lists, and you want a clean setup.

Vendor-driven teams

Your clients or platforms keep asking for your DPO contact and PDPA basics.

Owners with no time

You want a professional process without hiring headcount.

You stay in control. This is operational support to help you run your data protection duties smoothly. For legal opinions or complex disputes, you should engage legal counsel.

What you get

  • DPO contact setup and a simple public-facing contact method (email and/or web form).
  • PDPA essentials pack: core policy set, basic notices, and staff do/don’t checklist.
  • Request handling workflow: how to receive, log, respond, and close common data requests.
  • Incident ready checklist: what to do in the first hour, first day, and first week.
  • Quarterly mini-review: quick check of what changed in your tools, team, and data handling.

Simple packages

Starter
Best if you just need the basics done properly
Setup + essentials
  • DPO contact setup
  • Core policy templates fitted to your business
  • Staff checklist
  • One onboarding call
Ongoing
Best for SMEs who want a steady, maintained process
Monthly support
  • Everything in Starter
  • Request handling support (basic cases)
  • Quarterly mini-review
  • Light documentation upkeep
Vendor-ready
Best when you keep getting onboarding questionnaires
Trust + responses
  • Everything in Ongoing
  • Vendor questionnaire response support
  • Process notes for your team
  • One short staff briefing

Common questions

Can we keep the DPO role internal but get help?

Yes. Many SMEs designate an internal person but outsource the operational work and templates so it is actually maintained.

Do you provide legal advice?

No. This service focuses on operational setup and good practice. If a matter needs legal interpretation, we will recommend engaging legal counsel.

How fast can we set this up?

Most SMEs can complete the basic setup quickly once you confirm your contact details, tools used, and how you collect customer and employee data.

Can you put the DPO contact on our website?

Yes. We can provide the exact wording and placement guidance, plus a simple contact method that routes to your chosen inbox.

Ready to get this done properly?

Book a DPO setup call. You will leave with a clear plan, clear wording, and a simple process that your team can follow.

Suggested contact label: “Data protection officer contact”.
Disclaimer: This page is for operational support and general information. It is not legal advice.
Data protection officer contact: dpo@yourdomain.com

DPO-as-a-service pricing (SME packages)

Choose a plan based on how much support you want. Starter is light-touch. Ongoing is the “done properly” plan. Vendor-ready is for heavier questionnaires and higher-risk handling.

Starter
For SMEs who just want the basics done properly
Light-touch
Setup: $900 one-time
Monthly: $350
  • DPO contact setup (email / web form wording)
  • Core PDPA policy pack (fitted to your business)
  • Staff do/don’t checklist
  • Annual refresh
Ongoing
For SMEs who want a maintained process (recommended)
Best value
Setup: $900 one-time
Monthly: $550
  • Everything in Starter
  • Quarterly mini review (tools / processes / access)
  • Basic request handling support
  • Simple incident-response checklist
Vendor-ready
For teams facing vendor onboarding + questionnaires
Higher support
Setup: $2,000 one-time
Monthly: $1,500
  • Everything in Ongoing
  • Vendor questionnaire support (within scope)
  • Process notes for staff
  • 1 short staff briefing
Not sure which plan?

Book a quick setup call and we’ll recommend the right level based on your data and vendor needs.

Notes: Pricing is for operational support and documentation templates. This is not legal advice. If a matter needs legal interpretation, engage legal counsel.
Incident support (clear boundaries)

If a data incident happens, our role is operational coordination and compliance support — not technical “fixing”.

  • Coordinate first-response steps: facts, timeline, owners, and an action checklist.
  • Help assess whether the incident is reportable and prepare the information needed for reporting.
  • Draft incident communications (PDPC / affected individuals) based on confirmed facts.
  • Maintain the incident log and post-incident improvements checklist.

Technical containment and remediation (e.g., shutting access, patching, restoring systems, forensics) is handled by your IT team / MSP / cybersecurity vendor. Legal advice is excluded; engage legal counsel where needed.